Collections Specialist Job at Green Key Resources, Rockville, MD

  • Green Key Resources
  • Rockville, MD

Job Description

Audit & Collections Analyst

Green Key Resources is partnering with a well-established organization seeking an Audit & Collections Analyst to join its finance and operations team. This position plays a critical role in ensuring accurate contribution reporting, collections activity, audit support, and account reconciliation.

The ideal candidate will have a strong collections background, analytical skills, and the ability to communicate effectively with external stakeholders regarding outstanding balances, audit findings, and payment arrangements.

Key Responsibilities

  • Manage collection efforts for outstanding accounts through phone, email, and written correspondence.
  • Review aging reports and prioritize collection activities based on established timelines.
  • Process and track payments received for delinquent accounts and audit findings.
  • Coordinate audit-related activities, including gathering documentation, monitoring audit status, and processing completed audits.
  • Investigate discrepancies and work with employers, clients, and internal teams to resolve outstanding issues.
  • Prepare and distribute delinquency notices and collection correspondence.
  • Negotiate repayment arrangements and document agreements.
  • Maintain accurate records within internal databases and reporting systems.
  • Collaborate with legal counsel and external partners regarding escalated collection matters.
  • Assist with audit compliance efforts by organizing and reviewing supporting documentation.
  • Respond to customer inquiries, process payments, and provide exceptional customer service.
  • Generate reports and provide updates regarding collection activity and account status.

Qualifications

  • 3+ years of experience in collections, accounts receivable, audit support, payroll auditing, or a related field.
  • Strong collections experience required; audit experience is highly preferred.
  • Experience reviewing and analyzing aging reports.
  • Ability to manage high-volume outreach through phone and email communication.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Bachelor's degree preferred; equivalent experience considered.
  • Experience with payroll auditing, compliance reviews, benefits administration, trust fund administration, or similar environments is a plus.
  • Proficiency with Microsoft Office and database systems.

Position Details

  • Temp-to-hire opportunity
  • Monday–Friday schedule
  • Fully onsite

This opportunity is ideal for a detail-oriented professional who enjoys combining collections, analysis, customer interaction, and audit support in a collaborative environment.

Job Tags

Temporary work, Work at office, Monday to Friday

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