Job Description

Veterinary Practice Manager

Madison, WI

Truesdell Animal Care Hospital is seeking a Full-Time Practice Manager. We are looking for a people-first leader who is energized by developing teams, building culture, and helping our hospital grow to reach its full potential. This role is ideal for someone who thrives at the intersection of leadership and operational excellence, and who takes pride in creating an environment where veterinarians and staff can do their best work to provide animals with the care they deserve.

Compensation & Schedule:

• Salary: $75,000-95,000 per year determined by the candidate's skills, experience, and qualifications
• Bonus: Eligible to earn up to 15% in a performance-based annual bonus
• Schedule: Monday – Friday and occasional Saturday hours.
• Potential Partnership Opportunity: High-performing leaders may have the opportunity to participate in equity ownership of the hospital. To be evaluated on annual basis.

Essential Responsibilities:

• Own hospital growth: set the vision, make the decisions, and deliver the best business outcomes for the practice.
• Collaborate closely with Partner Doctor on the hospital's growth potential, set goals, remove obstacles, and build a hospital where great medicine and great business go hand in hand.
• Unlock the potential of your team by recruiting top talent, investing in their development, and creating a culture where people do their best work.
• Champion the client experience from first call to follow-up, building loyalty and growing the practice's reputation in the community.
• Lead day-to-day operations: staffing, scheduling, inventory, and facilities, so the hospital runs smoothly and efficiently.
• Drive financial performance: manage P&L, analyze results, and implement strategies that deliver sustainable profitability without compromising the highest quality of care.
• Ensure compliance with all applicable laws, regulations, and hospital policies

Qualifications:

• Bachelor's degree in business administration, healthcare management, or a related field is preferred, but candidates with strong relevant skills and experience will also be considered.
• Previous experience in a managerial role, preferably in a veterinary or healthcare setting, and knowledge of veterinary procedures, terminology, and industry standards is required.
• Experience with practice management systems is preferred but not required.

Leadership and Infrastructure Support:

• Dedicated Training: Through our partnership with Veterinary Practice Partners (VPP), you'll have access to dedicated leadership development opportunities to further strengthen your leadership and decision-making skills.
• Collaborative Environment: You'll have access to VPP's network of other practice managers and VPP support team members to help support you through different challenges and opportunities.
• Office Support: Centralized support functions (e.g., Payroll, IT, Finance, Recruiting, etc.) to help reduce the administrative burden

Comprehensive Benefits:

We offer a competitive benefits package designed to support your health, financial well-being, and long-term success, including:

• Health, dental, and vision insurance
• Retirement plan with employer matching
• Generous paid time off and paid holidays

About Truesdell Animal Care Hospital

Located on Madison's east side, Truesdell Animal Care Hospital & Clinic has proudly served pets and families in the community for generations. As an AAHA-accredited hospital since 1997, we're committed to high-quality medicine, compassionate patient care, and a collaborative team environment. Our experienced team provides comprehensive veterinary services, including wellness care, surgery, dentistry, diagnostics, and senior pet care.

Madison offers an outstanding quality of life with the perfect mix of career opportunities, outdoor recreation, culture, and community. Surrounded by lakes, parks, and extensive bike trails, Madison is ideal for an active lifestyle.

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