Job Description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Location Address

Remote - Must reside in California

About our Agency

I’m currently in my 11th year as a State Farm agent, after spending 26 years on the corporate side of State Farm, primarily as a claims manager. That experience shaped a leadership style rooted in accountability, empathy, and long-term thinking. I earned my bachelor’s degree from the University of Maryland and an MBA in San Francisco, and I’ve been married for over 35 years with three grown children.

Originally from Castro Valley, I was intentional about opening my office in Walnut Creek as a way to invest in and give back to the community I care deeply about. I stay actively involved through local youth sports and service organizations, including serving as a Little League president, soccer club member, CYO board member, and mentoring through various community projects.

Our agency is growth-minded and family-oriented, and we truly view our team as an extension of family. With 15 team members, we focus on supporting one another, developing talent, and building meaningful careers together.

For our team, we offer a Simple IRA, health benefits, and a strong emphasis on work–life balance. We’re looking for people who value teamwork, want to grow personally and professionally, and are excited to be part of an agency that’s deeply connected to its community.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Property/Casualty insurance license (must hold currently).
• Life/Health insurance license (must be able to obtain).

Flexible work from home options available.

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